Q1: How Can I Place an Order?
A: Browse our latest collection, select your favorite items, choose the desired size and color, and add them to your cart. Once ready, proceed to checkout to complete your purchase.
Q2: Which Payment Methods Are Available?
A: We accept multiple payment methods, including debit/credit cards, secure online payment options, and cash on delivery (COD) for your convenience. All transactions are encrypted to ensure the safety of your data.
Q3: How Can I Track My Order?
A: Once your order is shipped, you will receive a confirmation email or SMS containing a tracking number. Use this tracking number to monitor your orderโs status.
Q4: Do You Deliver Internationally?
A: Currently, we deliver only within Pakistan.
Q5: How Can I Find My Perfect Size?
A: A detailed size chart is provided with every product to help you choose the best fit. If you still have any doubts, feel free to contact our customer support for guidance.
Q6: Is My Personal Information Secure?
A: Yes, your personal details are safe with us. For more details, you can review our Privacy Policy page.
Q7: Do I Need an Account to Place an Order?
A: An account is not mandatory, but youโll need to provide an email address to receive order updates, special offers, and discounts.
Q8: Can I Cancel or Modify My Order?
A: Yes, you can make changes or cancel your order by contacting our customer support as soon as possible. However, once your order is processed, cancellation or modifications may no longer be possible.
Q9: How Do I Contact Customer Support?
A: You can reach out to us anytime at lusteraapparel@gmail.com ย for queries related to your order, payments, or general assistance.
Q10: What Is Your Return & Exchange Policy?
A: If you are not satisfied with your purchase, you can return or exchange it within 7 days of receiving the order. Please ensure the product is in its original condition with tags attached. For more details, visit our Refund and Replacement Policy page.
